Highlights
Many thanks to the almost 2000 Members who completed our most recent survey! We wanted to renew our understanding of your reasons for becoming a Member and the extent to which visits have increased with COVID guidance now somewhat relaxed. We were also interested in Members’ patronage of the Gift Shop, Truffles and Shaughnessy Restaurant.
Not surprisingly, most of you visit the Garden and Conservatory as often as 8-10 times a year, and many of you also wish to support green spaces in the city. You became Members for these reasons.
Visits to both the Garden and the Conservatory have been rebounding and about half of you bring a few friends along when you come.
Most Members tend to visit the Gift Shop now that it’s open Friday through Sunday and many of you drop in and make a purchase even if you’re not coming for a Garden stroll!
Close to 90% of Members appreciate Truffles as a place to chat and have a coffee or snack, either before or after a Garden visit and about 60% have enjoyed a lunch or dinner at Shaughnessy Restaurant as part of a Garden visit. Most Members frequently patronize Shaughnessy and bring guests, quite apart from a Garden visit!
Finally, and happily, the Festival of Lights was well attended this past Christmas season with 60% of Members bringing along family and friends.
Once again, thank you to everyone who completed the survey. We appreciate your input!