Hours & Admission

General Garden rules:

• We recommend wearing comfortable walking shoes and weather appropriate clothing. Shirts and shoes are required.
• Walk and explore the garden along designated pathways and lawn areas only.
• To protect our botanical collections, please do not pick or remove any plant materials such as flowers, seeds or foliage. All plant material must be left in the garden.
• Dispose of waste in the garbage and recycling bins provided.
• Baby strollers, wagons and wheelchairs are welcome. Please leave rollerblades, skate boards, and tricycles at home and lock up bicycles outside the Visitor Centre.
• Working guide and service dogs are welcome. Leave pets at home.
• Do not feed or handle wildlife.
• Supervise children at all times. The minimum age to visit the garden without an adult or guardian is 13 years old (youth).
• One adult, senior, or youth can supervise and accompany up to a maximum of five children 0 – 4 years of age. For example, at least two adults, seniors, or youth must accompany a group of six to ten children in the 0 – 4 age category. This ratio is not applicable for daycares and school groups that have booked through our education department.
• Bring a picnic and a blanket to enjoy in the garden. Lawn chairs and coolers are permitted on the Great Lawn only. Portable grills are not permitted.
• Keep personal items with you at all times. The garden is not responsible for lost or stolen belongings. If you find something in the garden that does not belong to you, return it to a staff member or volunteer.

Prohibited at any time

• Use of drones
• Balls, frisbees, hula hoops, hockey sticks and other sports equipment.
• Swimming in the lakes, ponds and waterfall.
• Amplified music.
• Outside alcohol. Alcoholic beverages are available for purchase at on-site licensed establishments.
• Smoking of any kind, including vaping.
• Tripods in garden beds or pathways. They may only be used in grassy areas.

General Conservatory rules:

• We recommend wearing layers at it is warm and humid inside. Shirts and shoes are required.
• Explore the conservatory along designated pathways only. Stay out of plant beds and watch for small birds on paths.
• To protect our birds and tropical plant collections, do not bring any outside plant material or wildlife into the conservatory.
• Do not pick or remove any plant materials such as flowers, seeds or foliage. All plant material must be left in the conservatory.
• Dispose of waste in the garbage and recycling bins provided.
• Baby strollers and wheelchairs are welcome. Leave rollerblades, skate boards, and tricycles at home and lock up bicycles outside the conservatory.
• Working guide and service dogs are welcome. Leave pets at home.
• Supervise children at all times. The minimum age to visit the conservatory without an adult or guardian is 13 years old (youth).
• One adult, senior, or youth can supervise and accompany up to a maximum of five children 0 – 4 years of age. For example, at least two adults, seniors or youth must accompany a group of six to ten children in the 0 – 4 age category. This ratio is not applicable for daycares and school groups that have booked through our education department.
• While you are welcome to take photos during your visit, photo shoots and elopements are not permitted during business hours. Visit our rentals page or commercial photography and filming page for more information.
• Keep personal items with you at all times. The conservatory is not responsible for lost or stolen belongings. If you find something in the conservatory that does not belong to you, return it to a staff member or volunteer.

Prohibited at any time

• Smoking of any kind, including vaping.
• Outside food or beverages other than bottled water.
• Use of selfie sticks.
• Feeding, touching, or handling the birds.
• Touching the plants in our tropical plant collection.
• Releasing pet birds or any other animals at the conservatory is strictly prohibited for the health and safety of our resident birds. If you are looking to rehome a bird, speak to our admissions staff for more information.

One adult, senior, or youth can supervise and accompany up to five children 0 to 4 years of age. For example, at least two adults, seniors, or youth must accompany a group of six to ten children in the 0 to 4 age category. This ratio is not applicable for daycares and school groups that have booked through our education department. 

The minimum age to visit the Garden without an adult or guardian is 13 years of age (a youth). A 13 year old may visit with younger children and without an adult or guardian present (for example: younger sibling or babysitter).

Parties of 10 or more people receive a 10% group discount. The discount is automatically applied when you add 10 or more paid tickets to your basket on Showpass, or when you pay at the desk upon arrival. Preschooler tickets (free) are not included in the count of 10 or more tickets. 

Free Admission 

VanDusen Botanical Garden and Bloedel Conservatory offers free general admission to all self-identifying Indigenous Peoples under the Vancouver Board of Parks and Recreation’s First Nations, Metis, Inuit (FNMI) Access Policy. 

This offer is available in-person at the admission desk.  

The FNMI policy is informed by the spirit of Truth and Reconciliation, the Vancouver Park Board’s 11 Reconciliation Strategies, and the City of Vancouver’s UNDRIP Action Plan, specifically Action Group 13: Cultural Access. The Vancouver Board of Parks and Recreation and the City of Vancouver work with Musqueam, Squamish, and Tsleil-Waututh to support the right of cultural access, review existing policies and legislation that are barriers to this right, and recommend necessary changes. 

Free Programming  

The Vancouver Botanical Gardens Association (VBGA) offers free educational programs at VanDusen Botanical Garden and Bloedel Conservatory to members of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. Please contact learn@vandusen.org to book. 

Ticket disclaimer 

Tickets are non-refundable and cannot be re-sold. Tickets obtained from sources other than our website may be lost, stolen, or counterfeit, and if so, are void. 

If in our sole discretion, we determine that a person is re-selling any ticket(s), we reserve the right to revoke and cancel the order and the related ticket(s) and will not permit any future purchases by that person or any affiliated person. We reserve the right, without compensation or refund of any amount paid, to revoke tickets, refuse admission, or dismiss, any person whose conduct management deems disorderly or fails to comply with policies or rules/regulations of the venue. 

Exchanges 

You can exchange your general admission ticket(s) up to 24 hours before your scheduled booking. Exchanges are subject to availability. 

• If you have a Showpass account, you can request an exchange External website
• If you do not have a Showpass account, you can make one and connect your original ticket purchase External website
• Alternatively, contact Showpass directly to initiate an exchange. 

If you require an attendant 

Please purchase a ticket for yourself and let a staff member know that your attendant is accompanying you. They will be provided with free admission. 

Leisure Access Program (LAP) 

City of Vancouver residents who have been approved for the Leisure Access Program are eligible to receive a 50% discount on general admission and Garden memberships. 

To purchase a general admission ticket at the discounted Leisure Access Program rate, present your valid LAP card at the admissions desk upon arrival. Tickets cannot be booked online in advance at the LAP rate. 

To purchase a Garden membership at the discounted Leisure Access Program rate, present your valid LAP card at the VanDusen or Bloedel admission desk, or phone the VanDusen admission desk (604-257-8463) or Bloedel admission desk (604-257-8584 ) to purchase your membership over the phone. Garden memberships cannot be purchased online at the LAP rate. 

LAP important information 

Find out more about the Leisure Access Program. Applications for LAP cannot be processed at the Garden or Conservatory. 

• For the purchase of dual or multi-person membership (for example, a membership with more than 1 pass), each individual must have an active LAP pass to be eligible for the 50% membership discount. 
• The LAP pass must be approved and active on the account at the time of purchase. Refunds are not available in the case that a member is approved for the LAP after purchasing a membership. 
• Discounts can only be applied to membership purchases made in-person and when LAP is approved and active; LAP discounts do not apply for online membership purchases.